Board Information

Due to the evolving COVID-19 situation in Montana, all Montana Department of Labor & Industry offices are closed to the public to protect the health and safety of our clients and staff.  Our services are available through remote delivery.  We are available to assist customers through our online public portal at EBIZ.MT.GOV/POL (Professional and Occupational Licenses) and EBIZ.MT.GOV (for Permits). For other services, please contact us via email at DLIBSDWEBHELP@MT.GOV or by phone (406) 841-2300.

 

Welcome to the Montana Board of Private Security

Mission Statement: The mission of the Board of Private Security is to protect the health, safety and well-being of Montana citizens through the regulation and oversight of security alarm installers, private security guards, security alarm runners, private investigators, private investigator trainee's, process servers, certified firearm instructors, resident managers, electronic security companies, contract security companies, proprietary security organizations, and branch offices. The board makes every effort to include relevant and current information pertaining to licensing and regulation on our website.   Please contact us if you need additional information, or to provide comments on how we can improve the website.  


Message to New Licensees & Applicants

  • Even in normal years, graduation season is busy time for license application processing staff. The board recognizes that the current COVID-19 pandemic has created discord in the normal application, examination, and licensure process. We are striving to address these concerns and potential roadblocks as quickly as possible; however, please understand that this will not occur overnight. The board must continue its public safety mission while adapting to daily changes occurring from the pandemic. This will take time.
  • Applicants are encouraged to begin their application for licensure and to complete as much of the required information as possible.
  • Applications remain valid for one year under normal circumstances. If you submit your application and an item is missing, our licensing specialist will work with you to complete the application. We do not deny applicants for submitting an incomplete application. By completing the application’s remaining parts, exempting exams, etc., you can get ahead on the licensure process.
  • Online applications are the most efficient application method and allow you to upload your own supplemental forms directly into your application at any time.  Click here to go to our online system to create an account and begin your application.
  • Paying the fee triggers the beginning of the staff review process. Be aware that to verify authenticity, some documents such as exam results, and transcripts must be sent to the department directly from the source and cannot be uploaded by the applicant.

Make Sure Your Contact Information is Current

  • Make sure your address and e-mail information are up-to-date. You can update your information at any time by logging into your online account.
  • E-mail is the board's primary form of communication so a current e-mail helps ensure you stay current on board information.

 

Contact Information

Thank you for your interest in contacting the Montana Board of Private Security & Investigations.

 

If you are already licensed, have applied for a license, are about to apply for a license, or are renewing your license from the Board of Private Security & Investigations:

Professional Licensing Customer Service:

(406) 444-6880

DLIBSDHELP@MT.GOV

 

If you have scope of practice questions or comments for the Board of Private Security & Investigations:

Lucy Richards, Executive Officer

(406) 841-2394

DLIBSDPSP@MT.GOV

 

If you have questions about continuing education:

(406) 444-5696

AUDIT@MT.GOV

 

If you have questions about filing a complaint against a licensee:

(406) 841-2312

DLIBSDCOMPLAINTS@MT.GOV


Mailing Address:

Board of Private Security & Investigations

PO Box 200513

Helena, MT 59620-0513

 

Physical Address:

Board of Private Security & Investigations

301 S. Park Avenue

4th Floor

Helena, MT 59620

Board Events

Board meetings are usually held several times a year.
Meeting minutes are posted within 3 days of board approval.

In general, Board meetings are open to the public.
There are certain meetings or parts (Screening Panel and Executive Session), which are closed to the public.

Scheduled and Proposed Meetings

Board Members

Board members are appointed by the Governor with Senate confirmation. Members serve 3 year terms with no limit on the number of terms a member may serve.

Individual Board Members can be contacted by email at dlibsdpsp@mt.gov. In your message please specify which board member you would like to contact. 

For additional contact information and information on board member terms, please visit the Office of the Governor's link for Board Members and Councils at http://boards.mt.gov/.

Holly Dershem-Bruce, Chairperson Public Member
Sheriff Wynn Meehan, County Sheriff's Office Member
Tom Mangan, Private Investigator
Dirk Bauwens, Secretary Electronic Security Company
Charles Pesola, Contract Security Company
Sgt. Hal Richardson, City Police Department Member
Jim Thomas, P.O.S.T. Member

Lookup Licensed Individual

Licensee Lookup System

This site is a primary source for verification of license credentials.

The Montana Department of Labor and Industry, Business Standards Division, presents Licensee Lookup information as a service to the public. The Division relies upon information provided by licensees to be true and correct, as required by statute. It is an act of unprofessional conduct for a licensee knowingly to provide erroneous information to the Division.

The Department of Labor and Industry makes no warranty or guarantee concerning the accuracy or reliability of the content of this website. Assessing the accuracy and reliability of information obtained from this website is solely the responsibility of the user. If you have questions regarding information found within this Licensee Lookup website, please contact the specific licensing board directly.

Please note that some disciplinary actions against licensees may not appear immediately on the website. Appeals, effective dates of orders and other administrative processes may delay posting on the website. Please contact the specific licensing board directly if you require discipline information that occurred prior to July 1, 1996.

Download List of Licensees

License Download System

This service allows you to purchase complete lists of individuals, businesses, and contractors licensed with the State of Montana through the Business Standards Division.

Options include:

  • Creating a customized list of licensees by selecting board type, license type, license status, county, etc.;
  • Submitting payment for your list using a credit/debit card or registered user account
  • Downloading your list immediately, and if necessary, retrieving your list within 24-hours of purchase

Renewal Process

  1. The renewal deadline date (expiration date) for all Board of Private Security licensees is (Insert date) of each year.
  2. Renewal opens 60 days prior to your expiration date.  We encourage you to renew your license early in the renewal cycle.
  3. Please note that our online system is available 24/7 during the renewal cycle; however, there is no staff available to assist you after 5:00 p.m.  Waiting until the last hours to renew could mean that there is no one available to assist you, and this may cause your renewal to accrue late fees.

Alarm Response Runner

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee:  All fees are non-refundable $100.00

B. Experience Requirements: The employing company will provide training.

C. Renewal Period: January 1st through March 1st

 D. Renewal Fee: $100.00 Late Renewal: $200.00 Inactive Renewal: $50.00

Branch Office

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $100.00

B. Renewal Period: January 1st through March 1st

C. Renewal Fee: $100.00 Late Renewal: $200.00 Inactive Renewal: $50.00

D. Other Special License Requirements:
Applicant must be tied to a Licensed Security Company with current liability insurance. Applicant must have a licensed resident manager at the time of application OR make application for a resident manager at the same time.

Certified Firearms Instructor

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $150.00

B. Education Requirements:
Proof of completion of Combat Shooting Instructor Courses.
Proof of completion of a NRA Instructor shooting course or other Board-approved Instructor Course.

C. Renewal Period: January 1st through March 1st

D. Renewal Fee: Active $125  Late Renewal: $250 Inactive Renewal: 62.50

E. Other Special License Requirements:
Must show proof of completing at least one board certified shooting course per year.

Contract Security Company

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee:  All fees are non-refundable $250.00

B. Renewal Period: January 1st through March 1st

C. Renewal Fee: $200.00 Late Renewal Fee: $400.00 Inactive Renewal Fee: $100.00

D. Other Special License Requirements:
Contract companies and proprietary organizations must maintain a minimum of $500,000.00 occurrence form of commercial general liability which includes personal injury and for Electronic Security Companies, errors and omissions coverage. Proof of registration with the Montana Secretary of States Office.

Electronic Security Company

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

The following outlines general licensing information. For specific information on filing an application, you will need to obtain the application, which includes a detailed listing of the requirements.

A. Application Fee:  All fees are non-refundable $250.00

B. Renewal Period: January 1st through March 1st

C. Renewal Fee: $200 Late Renewal: $400.00 Inactive Renewal: $100.00

D. Other Special License Requirements:
Contract companies and proprietary organizations must maintain a minimum of $500,000.00 occurrence form of commercial general liability which includes personal injury and for Electronic Security Companies, errors and omissions coverage. Proof of registration with the Montana Secretary of States Office.

Firearm Endorsement

License Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee:  All fees are non-refundable $50.00

B. Education Requirements:
Pass a Board approved Certified Firearms Training course

C. Experience Requirements:
Meets qualification of licensure as a Private Security Guard or Private Investigator

D. Renewal Period: January 1st through March 1st

E. Renewal Fee: $50.00 Late Renewal $100.00

F. Continuing Education Requirements:
Annual re-qualification required by Board Approved Certified Firearms Instructor/course

G. Other Special License Requirements:
Applicant must be currently licensed in good standing as a Private Security Guard. Applicant must be currently licensed in good standing as a Private Investigator.

 

 

 

 

Private Investigator

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $250.00

B. Education Requirements: High school diploma or equivalent

C. Experience Requirements: 3 years.

D. Examination Information: $20 Examination Fee

E. Renewal Period:  January 1st through March 1st

F. Renewal Fee: Active $175 Late $250 Inactive Renewal: $87.50

G. Other Special License Requirements:
Must maintain a minimum of $500,000.00 occurrence form of commercial general liability which includes personal injury and errors and omissions coverage. $50 Armed Endorsement

Private Investigator Trainee

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are nonrefundable $150.00

B. Renewal Period: January 1st through March 1st

C. Renewal Fee: Active $100.00 Late $200.00 Inactive $50.00

Private Security Guard

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $100.00 Late Renewal: $200.00 Inactive Renewal $50.00

B. Experience Requirements:The employing company will provide training.

C. Renewal Period: January 1st through March 1st

D. Renewal Fee: $100 Late Renewal: $200.00 Inactive Renewal: $50.00

E. Other Special License Requirements: $50 Armed Endorsement for Guards.

 

Process Server

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $100.00 Late Renewal: $200.00 Inactive Renewal:$50.00

B. Renewal Period: January 1st – March 1st

C. Renewal Fee: $100.00 Late Renewal:$200.00 Inactive Renewal: $50.00

D. Examination Information:$25.00

E. Process Server Handbook

Proprietary Security Organization

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $250.00

B. Renewal Period: January 1st through March 1st

C. Renewal Fee: $200.00 Late Renewal: $400.00 Inactive Renewal $100.00

D. Other Special License Requirements:
Contract companies and proprietary organizations must maintain a minimum of $500,000.00 occurrence form of commercial general liability which includes personal injury and for Electronic Security Companies, errors and omissions coverage. Proof of registration with the Montana Secretary of States Office.

Security Alarm Installer

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: All fees are non-refundable $100.00

B. Experience Requirements:The employing company will provide training.

C. Renewal Period: January 1st through March 1st

D. Renewal Fee: $100 Late Renewal: $200.00 Inactive Renewal: $50.00

Resident Manager

Licensing Requirements & Application Checklist

Apply using our online application for the most efficient application process. If you lack the ability to apply online you can also apply by downloading and mailing the paper application and fee.

A. Application Fee: $175.00 All fees are non-refundable

B. Experience Requirements: 2 years.

C. Examination Information: $20.00 Examination Fee

D. Renewal Period: January 1st through March 1st

E. Renewal Fee: Active $125.00 Late $250.00 inactive Renewal: $62.50

Exam Information

Once your application is approved, you will receive a letter qualifying you to sit for the exam.
The exam is given at a local job service.
Please notify the Board office of the location where you will be taking the exam at least one week prior to the scheduled date.

Regulations

All of the Statutes and Rules listed here are applicable to this board.

Statutes are laws passed by the Legislature. All changes in statutes must go through the legislative process and be passed into law before they become effective. Title 37, Chapter 1, Part 3 is the Uniform Regulatory Act passed by the Legislature in 1995. All professional and occupational licensing is covered in these statutes.

Administrative Rules pertaining to the practice are written and adopted by the Board of Private Security. The Board writes rules in order to administer the laws over which the Legislature has given the Board authority. Rules can be changed by going through the rule-making procedure. They do not go through the Legislative process. The Board of Private Security continuously reviews rules to determine needed changes.

The Administrative Rules of Montana (ARM) at this site contain what should be the same text as the official version published by the Office of the Secretary of State. There is a possibility, however, that the content may vary from the official version. In addition, the format has been changed for viewing on this web site. A copy of the official ARM in official format can be obtained from the ARM Bureau of the Office of the Secretary of State, by emailing SOSARM@mt.gov.A web version of the ARM published by the Secretary of State can be viewed at Secretary of State's Administrative Rules of Montana.

Administrative Rules

Rules Notices

Click here to find rules notices older than one year at the Montana Secretary of State website.


MONTANA ADMINISTRATIVE REGISTER (MAR) 24-101-308

In the matter of the amendment of ARM 24.101.417 registration for out-of-state volunteer professionals

NOTICE OF PUBLIC HEARING ON PROPOSED AMENDMENT (published May 29, 2020)

Statutes

Complaints

Complaint Information

It is the policy, intent, and purpose of the Board of Private Security to provide quality regulatory functions and services to the profession it regulates and the public in order to promote, maintain, and preserve an ever-improving high degree of competence in the profession, satisfaction in the public, and an everlasting environment in which the profession operates.

In order to meet its mission, the Board is charged with taking appropriate action for Unprofessional Conduct and Misconduct. You can learn more about the complaint process or file a complaint with the Board here.

Complaint Contact

Beth Murphy, Compliance Specialist
Telephone: (406) 841-2312
E-mail: Beth.Murphy@mt.gov

Complaint Process

Complaint Form

Complaint Process FAQ

The Complaint Process

Business Standards Division

This process is used for the Boards that are administered in the Business Standards Division. 
The various Programs administered in the Division use a similar process.

Frequently Asked Questions about Complaint Process

IMPORTANT

When filing or responding to a complaint, be as thorough as possible. You may attach additional documents to the complaint form to ensure that all pertinent information has been included. The Screening Panel meeting is NOT a hearing, but is a time for the panel to consider the complaint and response. Attendance is your choice. If you attend the panel may ask additional questions. Please notify this office prior to the meeting if you plan to attend.

After a complaint has been filed against a licensed individual...

The Compliance Office will send a letter of acknowledgment to the person who filed the complaint (Complainant), and a letter requesting a response (with a copy of the complaint) to the licensee against whom the complaint was filed.

The Licensee may submit a written response addressing the complaint to the Compliance Office. The process continues whether or not a response is submitted. The Complainant is not entitled to a copy of the response.

The Compliance Office will notify the Licensee and Complainant regarding the date and time of any meeting during which the case will be discussed.

Complaints remain confidential unless a Notice of Proposed Board Action is issued, which is a public document along with all subsequent legal filings.

MEETINGS 
Closed Meeting - During a Closed Meeting only the Licensee, the Complainant, and/or attorneys for either can be in attendance. Minutes of Closed Meetings are not public documents.

Open Meeting - A public meeting which anyone can attend. The minutes of Open meetings are public documents and made available online via the specific Board’s webpage.
(Adjudication Panel meetings are usually open.)

Individuals may attend a meeting in person or by telephone. Please notify this office prior to the meeting if you plan to attend the meeting.

SCREENING PANEL

Screening PanelA committee comprised of members of the Board. The Screening Panel’s function is to determine the preliminary action(s) to take on a complaint. Possible preliminary actions include dismissal, investigation, or a finding of Reasonable Cause.

The complaint and response (if any) are submitted to the Screening Panel members. The Screening Panel meeting is not a hearing, but rather a committee meeting to review and discuss the complaint and response to determine if disciplinary action is warranted.

DISMISSAL

If the Screening Panel dismisses a complaint, the complaint can be dismissed with or without prejudice (see definitions below).

Dismissal With Prejudice - The complaint is dismissed and cannot be considered by the Screening Panel in the future.

Dismissal Without Prejudice - The complaint is dismissed but may be considered by the Screening Panel in the future if there are ever allegations of a similar nature.

INVESTIGATION

Only a member of the Screening Panel can request an investigation of a complaint. If an investigation is requested by the Screening Panel, the case is assigned to an investigator who may request an interview with the Licensee, the Complainant, and/or other individuals. Upon completion of the investigation, a written report is submitted to the Screening Panel, which will then determine if there is Reasonable Cause to proceed with disciplinary action.

REASONABLE CAUSE

Reasonable Cause - A finding by the Screening Panel that evidence exists that a violation of statutes and rules has occurred which warrants proceeding with disciplinary action.

If Reasonable Cause is found, the Department Counsel issues a Notice of Proposed Board Action (Notice) to the Licensee. Once a Notice is issued, it is public information. A proposed Stipulation may be included with the Notice.

Notice - A legal document from the Department’s Legal Counsel which sets forth the Department’s factual assertions, the statutes or rules relied upon, and advising the licensee of the right to a hearing.

Stipulation - A tentative agreement for settlement of the case. A Stipulation is not finalized until approved by the Adjudication Panel. 

The Licensee may either sign the Stipulation or contest the proposed action by requesting an administrativeHearing (a legal process before a Hearing Examiner). If the Licensee wishes to request a hearing, written request must be received within twenty (20) days from receipt of the Notice. Failure to either sign a Stipulation or request a hearing within twenty (20) days may result in the issuing of a Final Order of Default against the licensee.

Default - the licensee’s acceptance of the disciplinary action demonstrated by failing to participate in the process

ADJUDICATION PANEL

Adjudication Panel - A committee comprised of members of the Board who are  NOT on the Screening Panel. The Adjudication Panel determines the final outcome of a case.

The Adjudication Panel reviews the record to determine appropriate sanctions. A Final Order is issued by the Adjudication Panel, completing the complaint process.

COMPLAINT PROCESS FLOW

1

Current license status and information regarding disciplinary action(s) against
a licensee can be accessed online at:
https://ebiz.mt.gov/pol/

How to File a Complaint

The Department is charged with regulating professions and occupations for the protection of the public as a whole. Although the Department does not represent individuals filing complaints, the Department will review complaints in a timely manner to ensure a complaint is processed and that the Board will take appropriate action.

The length of time for resolution of a complaint is impossible to estimate due to the various complexities presented in individual complaints.

The following types of complaints may be filed:

  • Unprofessional conduct by a licensee;
  • Unprofessional conduct by a license applicant;
  • Unlicensed practice of the profession or occupation.

If an individual is unsure of what constitutes unprofessional conduct and needs a description of the various types, reference to Montana statutes and rules will provide an answer. These are found at your local public library or at the appropriate board site on this web page.

Drop Off or Mail to:
"Name of the Board or Program the complaint pertains to"
Business Standards Division
301 South Park, 4th Floor
PO Box 200514
Helena, MT 59620-0514

Unlicensed Practice Complaint Process

Department of Labor & Industry - Business Standards Division

PO Box 200513, Helena, MT 59620-0513

When a complaint or other information is received alleging possible unlicensed practice...

  • (If the allegation is not made in the form of a formal written complaint, a complaint form is completed by the Department and a complaint number is assigned.)
  • A copy of the complaint and a request for a written response are mailed to the person against whom the complaint was filed (Respondent).
  • A written acknowledgment that the complaint has been received is mailed to the person who filed the complaint (Complainant)
  • The respondent may submit a letter of response to the complaint. If a written response is not submitted, the complaint process continues without a response.
  • The complainant and the respondent are sent written notification of the date, time, and location of any meeting at which the complaint will be discussed.

The Board Meeting

  • Unlicensed Practice complaints are addressed by the Full Board in executive session (meaning closed to the public). Board meetings are open to the public unless the chairperson determines an individual’s right to privacy outweighs the public’s right to know. If so, that portion of the meeting will be closed to the public (only the respondent, complainant, and legal counsel for each (if any) may be present).
  • The complaint and response (if any) are provided to the board members prior to an upcoming board meeting for their review. The board meeting is not a hearing, but rather a meeting at which the information provided is considered and discussed by the board.

DISMISSAL

  • If the board dismisses a complaint, the complaint can be dismissed with or without prejudice.
  • Dismissal With Prejudice-The complaint is dismissed and cannot be considered in the future.
  • Dismissal Without Prejudice-The complaint is dismissed but may be considered by the board in the future if there are ever allegations of a similar nature.

INVESTIGATION

  • The board can request an investigator be assigned to gather additional information surrounding the allegations made in the complaint. This may involve interviews with the respondent, the complainant, and possible witnesses.
  • After the investigation has been completed, an investigative report is prepared and presented to the board for consideration at a subsequent meeting.
  • Following the board’s review of the investigative report, a determination is made to either dismiss the complaint or take action in the form of a Cease and Desist or an Injunction.

CEASE & DESIST / INJUNCTION

  • The board may issue a Cease & Desist or seek an Injunction.
  • Cease & Desist–A letter from the administrative agency prohibiting a person or business from doing or continuing to do a certain activity.
  • Injunction-A writ granted by a court prohibiting a person or business from doing or continuing to do a certain activity.

For more information, contact DLI Business Standards Division at 406-841-2300

FAQ